Boys Suits, Girls Dresses, Christening, Baptism Wholesale Retail Store | Unotux

Return Policy


 

Our goal is for you to be completely satisfied with your purchase. If for any reason you are not satisfied, simply return or exchange your purchase in its original packaging.

 

 

  • Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund.

  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

  • Buyers are responsible for all shipping charges for either returns or exchanges.

  • In case of a refund, the buyer will receive item value only. If your item was listed as free shipping, the actual shipping fee that the seller covered will be deducted from your item value. (Shipping costs range from $7.99 to $12.99 per item. Sizes S, M, L, XL, 2T, 3T, 4T have a shipping fee of $7.99. Sizes 5, 6, 7 are $9.99. Sizes 8, 10, 12, 14, 16, 18, 20 are $12.99)

  • In the case of an exchange, buyers must send shipping payments through PayPal to cover the exchange shipping fee (shipping costs range from $7.99 to $12.99 per item. Sizes S, M, L, XL, 2T, 3T, 4T have a shipping fee of $7.99. Sizes 5, 6, 7 are $9.99. Sizes 8, 10, 12, 14, 16, 18, 20 are $12.99

 

 

For assistance with the return or exchange process, please email unotux@gmail.com or call (626) 443-6563 (Mon-Fri 9:00am-5pm PST). If you have any questions, please feel free to contact us.